Pink Diamond Jewelry

Pink diamond jewelry

Return Policy

Terms and Conditions

  • All Sales are Final.
  • All orders must be paid in full prior to pick-up/delivery of items.
  • If upon receipt, the purchased item has any defect, please contact one of our sales associated immediately so that we can assist you.
  • Please note that the purchase of any item does not include the shipping cost. All shipping costs are separate.

Return Policy

  • If for any reason, you are dissatisfied with your purchase, you have a return or exchange limit of 7 days from the date of receipt of the purchased item.
  • All returns if approved by sales associate are subject to a 25% restocking fee.
  • Additionally, Pink Diamond Jewelry is not responsible for any devolution shipping costs and/or any items that could get lost in the mailing process.
  • The returned jewelry must be in the same condition that it was at the time of the purchase. This includes the tags and any all additional documentation provided at the time of the purchase.
  • All Jewelry that are made custom, are not returnable or refundable, nor exchangeable. If upon receipt, the purchased item has any defect, please contact one of our sales associated immediately so that we can assist you.
  • Please note that the purchase of any item does not include the shipping cost. All shipping costs are separate.
  • If a return or exchange is approved by one of our sales associates, please allow 7 business day for the process.
  • No return(s) and/or exchange(s) will be accepted without proof of purchase.

Need help?

Contact us at sale@pinkdiamondjewelry.info for questions related to refunds and returns.

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